Privacy Policy

This Privacy Policy forms a part of the “Terms of Use” for the Website. Capitalized terms here shall have the same meaning as those defined in the Terms of Use. If you do not agree to any of the terms herein, your best option is not to attempt use of the Website. Your use of the Website shall constitute your acceptance to all facets of this Privacy Policy.The Operator reserves the right to modify this Privacy Policy at any time, do please review it frequently. By continuing to Use the Website after any further change to the Privacy Policy, you are agreed and consenting to the changes made.

The Operator is committed to upholding the respect of the consumer and protectionof your privacy on the site, while making endeavours to ensure that you have a good user experience on theWebsite. We have spent a lot of time in the development of our platform to ensure the best of practices and as The Operator appreciates the sensitivity and personal nature of all consumer data in terms of demographics, contact numbers, medical history and need for health care. This Privacy Policy is provided so that you are aware of how your data is collected, protected or disseminated, or used.

Identifier Data is first collected when you register on the Website, such as while requesting an appointment or subscribing to newsletters. The data as appropriate will be collected such as name, e-mail address, mailing address, age, phone numbers, gender etc., You may however visit and browse the website anonymously, but with limited functionality. Personal Information collected can be either through you uploading any Personal Information or any third party subscribers entering any of your relevant information.
We provide the software and functionality on the Website as a SaaS (Software as a Service) model and as such host data and information of our users (including Personal Information). Any information you have providedwhich may be personally identifiable is secured with all reasonable industry standard protocols and technology as current.Given the nature of internet transmissions however, the Operator does not take any responsibility for transmission losses, errors while uploading, viewing any Personal Information. Whilst the Operator makes every effort to keep your data secure, it does not in any manner represent that all its security measures are impenetrable. The Operator also does not take any responsibility for You or any third party circumventing the privacy settings or security measures contained on the Website.
Informed and Applied Consent - It is understood by all parties that by registering to use the website or portal for the purposes as defined by the features, all users involved are in full awareness and accordance in whole to the terms and conditions and privacy policy set forth in the website. The Operator will ensure protection of all data captured into the system by the various users. At no time will any such information be used to identify a particular user/ individual, except as when required by law.
Individual de-identified records of yourdata (including any submitted Personal Information) may be viewed or accessed ONLY for the purpose of resolving a technical support issues, in a suspected violation of the Terms of Use, for statistical analysis or as may be required by law. All such data, if and when used will be de-identified for index showcase and statistical purposes.
We may use your de-identified information to improve the features of the Website or for general statistical purposes. At any stage your information provided will not be traded or leased or sold to any other organization. If at any stage the data need to be shared, it will be done only withprior agreed consent or written approval.
If you do not wish to have any information used as described in the Privacy Policy and Terms of Use please do not attempt to Use the Website.
As the operator, we collect personal or other data for the following purposes:
1. Registration – Creating an account is a must to Use all registered user features on the Website. To create an account, information which you recognize and expressly acknowledge as Personal Information allows others, including the Operator to identify you. This may include User ID, email address, city state, zip, phone number, password chosen by you and any valid financial account information. We may also in future, choose to include other optional requests for specific information from you to help us further customize the Website to deliver personalized information to you. At any juncture, without your prior approval, Wewill not share, rent or sell any personal information to third parties in any way other than what is disclosed in this Privacy Policy.
2. IP address and information about your computer – As per the online communication standards we receive information such as the URL from where you are browsing, your local IP address (proxy server used by you for internet access), leaving website URL, computer operating system, the browser used, name of your ISP. This information is usually used to analyze overall trends to help improve and deliver better functionalities, services and a cohesive user experience to the consumer.
3. Online Payment – We offer our users the ability to pay online via available payment options. All credit card data number and applicable financial institution details collected will be used for billing and payment process, including but not limited to the use and disclosure of such credit card number and information to third parties as necessary to complete such billing operation. Credit information verification however, is accomplished solely by the User through the authentication process.
4. Cookie usage – Like most websites, We use cookies to store some user specific data / user preferences which can help serve you better with right information. In the process of serving advertisements or optimizing services to our users, Wemay allow authorized third parties to place or recognize a unique cookie on your browser. The Website does not store any Personal Informationor any sensitive data on cookies. The other companies whom Weallow to use cookies to serve the right advertisement to users, may include third party ad servers, ad agencies, ad technology vendors and data research firms. The Website may target some advertisements to users who fit a certain profile. We do NOT use personally identifiable information to target any such advertisements.
5. User information processing and modifications – All the information provided by users on the Website is primarily for a personal usage experience and thus, voluntary. Users will have the right to withdraw their consent any time in accordance with thisPrivacy Policy and Terms of Use, but please note that your withdrawal of consent cannot be retroactive. You can access your account to modify or delete any of your information which is collected as part of member registration. Please note that there might be a copy of the original data as per of our server archive.
6. Third party links – We do not exercise control or take any responsibility for any third party links, or sites displayed as search results, or links from within the Website. These other sites may place their own cookies or other files on your computer, collect specific data or solicit personal information from you, for which we are not responsible or liable. We encourage you to read the privacy policies of the respective websites.
Uses of personal information - The unique but personally identifiable information you choose to provide on our Website is primarily only used to help you better describe / identify yourself, to facilitate your easy Use of the Website, for viable communication purposes and for such other matters as may be necessary or ancillary to your Use of the Website. Other information that does not personally identify you as an individual but collected by the Website from users is exclusively owned by the Operator. This information can be utilized by us in such manner as we, in its sole discretion, deem appropriate.
1. User Communication – You expressly agree that any communication that We send can be sent to the email address or contact number you have provided. We would prefer to communicate through email, notices posted on the Website or through other means available through the service, including Short Message Service (SMS) and other forms of messaging. You can change your e-mail and contact preferences at any time by logging into your "Account" at www.docnu.com and changing the account settings.
2. Discussion forums and Ask expert features – Participation in any of the discussion forums and Ask an Expert feature is purely optional. Any personal information captured as part of these features will not be shared with other third parties without a prior consent from the user. The information collected via these features will be helpful to other users and as such shall be shared only with user consent.
3. Legal disclaimer – It is possible that Wemay need to disclose personal information when required by law, such as in responses to civil or criminal subpoenas, or other requests by law enforcement personnel. We will disclose such information wherein we have good faith and belief that it is necessary to comply with a court order, ongoing judicial proceeding, subpoena, or other legal process,or to exercise our legal rights to defend against legal claims.
4. Disclosure to – We may disclose information you provide to another third party as part of reorganization or a sale of the assets of the Operator or any of its divisions. Any third party to whom we transfer or sell the Operator’s assets will have the right to continue to use the information that you provide to us, to continue to help maintain your user experience on the website.
5. Third parties information sharing - To the extent necessary to provide you with the functionalities on the Website, we may provide your Information to third party contractors who work on behalf of or with the Operator to provide you with such functionalities, to help communicate with you or to maintain the Website. Generally these contractors do not have any independent right to share this information, however certain contractors who provide services on the Website, including the providers of online communications services, will have rights to use and disclose the Personal Information collected in connection with the provision of these services in accordance with their own privacy policies.
Your Choice for your information
1. You can also close your account on the Website. On closure, we will remove all your Personal Information from our viewable database. We may retain certain data contributed by you if we believe it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non- personally identifiable data, account recovery, or if required by law. To request that Weclose your account and remove your information from the website, and please refer to the Terms of Use for process on termination of accounts.
2. Retrieval of information – The Website internally has a process on information security and your information being accessed only by those who are authorized. In situations where you accidentally delete your information and would like to retrieve, then this core team may access the stored database and recover the same. Please be aware that this team may have to go through your Personal Information in order to restore the information sought by you in such cases.
Children’s Online Privacy Protection - Users below 18 years are not eligible to use the Website and we hereby request anyone below this age group not to submit any personal information to us or Use the Website.
Information Security
1. We take the most relevant and domain appropriate security measures to protect all users against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store Personal Information.
2. We restrict access to Personal Information to the Operator employees, contractors and agents who need to know that information on a need to know basis, who will only use it in order to operate, develop or improve the Website or the functionalities therein. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet theobligatory conditions set forth.
Contact Us – If you have comments or questions about our Privacy Policy, please send them to support@docnu.com

This platform architecture and its embedded data capture flows have been developed using HIPAA guideline principles with regards to the handling of PHI.

The policy of this organization is to ensure, to the extent possible, that PHI is not intentionally or unintentionally used or disclosed in a manner that would violate the HIPAA Privacy Rule or any other regulation governing confidentiality and privacy of health information.